Error Types (Slips vs Mistakes)

Patterns

• Prevent slips with constraints, confirmations, and forgiving inputs.
• Prevent mistakes with clearer models and staged decisions.

References

• Norman, D. — The Design of Everyday Things (slips vs mistakes). https://mitpress.mit.edu/9780262525671/the-design-of-everyday-things/
• Reason, J. — Human Error. https://global.oup.com/academic/product/human-error-9780521314190